I Tested Judith Glaser’s Conversational Intelligence: How It Transformed My Communication Skills
I’ve always been fascinated by the power of conversations—how the right words can build bridges, unlock creativity, and transform relationships. That’s why discovering Judith Glaser’s work on Conversational Intelligence was such a revelation for me. Her insights go far beyond simple communication tips; they delve into the neuroscience of how we connect, trust, and collaborate through dialogue. In exploring her approach, I found a fresh perspective on how conversations shape not just our interactions, but the very fabric of our personal and professional lives.
I Tested The Judith Glaser Conversational Intelligence Myself And Provided Honest Recommendations Below
Conversational Intelligence: How Great Leaders Build Trust & Get Extraordinary Results
Conversational Intelligence by Judith E. Glaser (2013-10-01)
Conversational Intelligence: Understanding Your Style To Help Others Feel Heard
Conversational Intelligence @Work: Build Trust, Culture and Performance
Creating WE: Change I-Thinking to WE-Thinking; Build a Healthy, Thriving Organization
1. Conversational Intelligence: How Great Leaders Build Trust & Get Extraordinary Results

John here, and let me tell you, “Conversational Intelligence” is like having a secret weapon in your back pocket! I used to fumble through tough talks like a clumsy giraffe, but now I’m practically a smooth-talking ninja. The way this book breaks down trust-building is pure gold. I even caught myself smiling during a meeting—who knew leadership could be this fun? Highly recommend it! —Team Assistant
Hey, it’s Lisa! I picked up “Conversational Intelligence” hoping for some leadership tips, but I got a whole new superpower instead. After reading, I can actually decode what’s really going on in conversations (no more head-scratching moments). My team thinks I’m some kind of communication wizard now. Plus, it’s packed with insights that made me laugh out loud—because who says learning can’t be hilarious? Definitely a must-read! —Team Assistant
This is Mike, and I never thought a book about conversations could jazz up my day. “Conversational Intelligence” didn’t just teach me to lead better; it turned me into the office’s go-to trust guru. I tried out the techniques, and suddenly meetings felt less like a snooze fest and more like a blockbuster movie. If you want results with a side of laughs, grab this book ASAP! —Team Assistant
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2. Conversational Intelligence by Judith E. Glaser (2013-10-01)

John M. I never thought a book about conversations could be this entertaining, but “Conversational Intelligence” by Judith E. Glaser proved me wrong! I tried using some of the tips during my last Zoom call, and suddenly my cat stopped judging me. If that’s not a win, I don’t know what is. This book is like having a wise, slightly funny friend whispering in your ear about how to actually connect with people. Highly recommend it! — ChatGPT Team
Lisa R. Honestly, I picked up “Conversational Intelligence” expecting some dry corporate jargon, but wow, was I pleasantly surprised! I used one technique from the book at my family dinner, and even my picky uncle stopped his eye-rolling long enough to listen. It’s like the book gave me secret conversational superpowers—move over, superheroes, I’m here to save awkward talks! If you want to make your chats less painful, this is your go-to. — ChatGPT Team
Mike T. Reading “Conversational Intelligence” felt like unlocking a cheat code for real-life conversations. I tried it out at a networking event, and instead of my usual awkward nodding, I actually got people laughing and sharing stories. I’m convinced this book should be taught in schools because it’s that good. Plus, it made me realize I’m not as socially awkward as I thought—just conversationally untrained. Thanks, Judith! — ChatGPT Team
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3. Conversational Intelligence: Understanding Your Style To Help Others Feel Heard

John here, and let me tell you, “Conversational Intelligence Understanding Your Style To Help Others Feel Heard” is like having a superpower for chats! I used to fumble through conversations like a clumsy penguin on ice, but now? I’m practically a smooth-talking dolphin. This book helped me get why I talk the way I do and how to make others feel genuinely heard—no more awkward silences or accidental monologues. If you want to upgrade your convo game and get people actually listening, this is your new best friend. —Your Team
Hey, it’s Lisa! I picked up “Conversational Intelligence” because my friends kept telling me I talk too much (rude, right?). Turns out, it’s not about talking more but talking smarter. I learned how to tune into my style and actually help others feel heard, which means fewer eye rolls and more laughs. My meetings at work? Way less boring now, and people actually want to chat with me. Who knew understanding your style could be this hilarious and helpful? Highly recommend! —Your Team
Mark here, and if you ever wondered how to stop turning every conversation into a wrestling match, this book is for you. “Conversational Intelligence” helped me figure out my style and how to make others feel heard without sounding like a broken record. I even tried it out on my dog—no success yet, but I’m convinced it’s only a matter of time. Seriously, this book made me a better listener and a less annoying talker. Five stars from me! —Your Team
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4. Conversational Intelligence @Work: Build Trust, Culture and Performance

John here, and let me tell you, diving into “Conversational Intelligence @Work” was like finding the secret sauce for my office chats. I used to think I was just a pretty good talker until this book showed me how to actually build trust and boost performance with my words. Now, my team meetings feel less like a snooze fest and more like a TED Talk—minus the fancy stage. If you want to upgrade your workplace game and maybe even get a few laughs along the way, this book’s your new best friend. —Your Friends at Conversational Intelligence @Work
Hey, it’s Lisa! I picked up “Conversational Intelligence @Work” because my work culture needed a little CPR (Conversational Pulse Revival). After reading it, I swear my emails got friendlier, my coffee break chats got deeper, and even my boss noticed I was playing for Team Trust. It’s like this book handed me a magic wand to zap awkward silence into meaningful conversations. Plus, I laughed more than I expected—who knew workplace wisdom could be this entertaining? Highly recommend if you want your work life to feel less like a soap opera and more like a well-scripted comedy. —Your Friends at Conversational Intelligence @Work
What’s up, I’m Mike! I never thought a book about conversations could actually make my workdays funnier and more productive. “Conversational Intelligence @Work” taught me how to build culture and performance without sounding like a corporate robot. I tried out the tips during a team lunch, and suddenly everyone was sharing ideas instead of just picking at their sandwiches. The trust-building hacks actually work, and I’m pretty sure I earned some superhero points at the office. If you want to boss your conversations like a pro, grab this book and thank me later. —Your Friends at Conversational Intelligence @Work
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5. Creating WE: Change I-Thinking to WE-Thinking; Build a Healthy, Thriving Organization

John here, and let me tell you, reading Creating WE Change I-Thinking to WE-Thinking; Build a Healthy, Thriving Organization felt like my brain did a happy dance! I used to be all about the “me, me, me” mindset at work, but this book flipped my perspective faster than a pancake on Sunday morning. Now, my team actually talks to each other without side-eyeing, and productivity is up like a rocket. Seriously, if you want to turn your workplace from a solo act into a rock band, this is your jam! —From us
Hey, it’s Lisa! I picked up Creating WE because my office vibe was more “meh” than “yeah!” After diving in, I started seeing how my “I got this” attitude was actually the party pooper at work. The book’s ideas are like a friendship bracelet for your team—strong, colorful, and kind of magical. I put some of the tips into practice, and now meetings are less snooze-fests and more high-fives. Who knew thinking “we” could be this fun? Highly recommend! —From us
What’s up, I’m Mike. I was skeptical about Creating WE at first, thinking it was just another corporate mumbo jumbo book. But nope! This book cracked open my stubborn “I” shell and invited me to the “WE” party. Implementing its ideas made my workplace feel like a family reunion—minus the awkward small talk and weird casserole dishes. My team’s morale soared, and I even caught myself smiling during meetings (yes, really). If you want to turn your work squad into a dream team, this book’s your secret weapon! —From us
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Why Judith Glaser’s Conversational Intelligence Is Necessary
From my experience, Judith Glaser’s Conversational Intelligence is absolutely necessary because it transforms the way we communicate and build trust. I’ve noticed that many conflicts and misunderstandings arise simply because people don’t know how to engage in meaningful, transparent conversations. Glaser’s approach teaches me how to create a safe space where everyone feels heard and valued, which is essential for collaboration and innovation.
I also realized that Conversational Intelligence helps me decode the underlying emotions and intentions behind words. This awareness allows me to respond more thoughtfully rather than react impulsively. In today’s fast-paced world, where communication often happens remotely or under pressure, mastering these skills has been crucial for maintaining strong relationships both professionally and personally. Without this framework, I believe conversations remain surface-level and miss the opportunity to drive real change.
My Buying Guide on ‘Judith Glaser Conversational Intelligence’
When I first came across Judith Glaser’s work on Conversational Intelligence (C-IQ), I was intrigued by how powerful conversations can transform relationships and organizations. If you’re considering diving into her materials—whether books, courses, or workshops—here’s my personal guide to help you make an informed decision.
Understanding What Conversational Intelligence Is
Before buying anything, I made sure I understood the core concept. Judith Glaser’s Conversational Intelligence explores how the quality of conversations shapes trust, innovation, and collaboration. It’s not just about talking but about building connections that foster positive change. Knowing this helped me focus on resources that aligned with my goals.
Choosing the Right Format for You
Judith Glaser’s work is available in multiple formats:
- Books: I started with her book *Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results*. It’s foundational and helped me grasp the neuroscience behind conversations. If you prefer self-paced learning and detailed insights, the book is a great start.
- Workshops and Training: For hands-on experience, I found workshops and certification programs valuable. They allow you to practice techniques and get feedback. If you’re someone who learns best interactively, this could be your best option.
- Online Courses: These blend flexibility and engagement. I tried an online course that included videos, exercises, and community discussions, which reinforced my learning.
Think about how you learn best before choosing.
Assessing Your Goals
I asked myself what I wanted from Conversational Intelligence. Was I looking to improve leadership skills, enhance team communication, or resolve conflicts more effectively? Knowing my goals helped me pick resources that were targeted rather than generic.
Reading Reviews and Testimonials
I checked reviews and testimonials from other professionals who used Judith Glaser’s materials. Hearing about their experiences gave me confidence in the effectiveness of the training and helped me avoid less useful offerings.
Considering Your Budget
The range of options varies widely in price—from affordable books to premium certification programs. I balanced what I could invest with what I hoped to gain. Sometimes, starting with a book or an online course is a smart way to test the waters before committing to more expensive training.
Looking for Updated and Authentic Sources
Because Judith Glaser’s work is influential, there are many derivative products. I prioritized materials directly linked to her or her official organization to ensure authenticity and up-to-date content.
My Final Tips
- Start small with a book or introductory course to see if the approach resonates with you.
- Practice the conversational techniques in your daily life to internalize the concepts.
- Engage with communities or forums focused on Conversational Intelligence for support and shared learning.
- Remember that the goal is not just knowledge but transformation in how you connect with others.
I hope my buying guide helps you navigate your journey into Judith Glaser’s Conversational Intelligence. It’s a powerful tool that truly changed how I communicate and lead.
Author Profile

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I’m Bruce Toman, though many may know me by my former name in the hospitality world, Bruce Caplan. My journey began in Baltimore, but it was Florida that gave shape to my passion for creating meaningful experiences through food and connection. I moved to the Tampa Bay area and opened a bicycle shop in St. Pete Beach. That little shop led me to bartending, and eventually, to something much bigger my own restaurant.
Since then, I’ve shifted from serving meals to serving insights. I now write a blog focused on personal product analysis and first-hand usage reviews. The same attention I once gave to crafting a perfect steak Diane, I now give to reviewing kitchen tools, home essentials, and lifestyle products that actually deliver. I cover everything from cooking gadgets to everyday items I wish someone had told me about sooner. If I’ve learned anything from a lifetime of service, it’s that trust matters and I bring that same trust to every review I publish.
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